Visiting Times

Changes to visiting arrangements

In line with current state-wide guidance Royal Perth Hospital has introduced new visiting arrangements. These changes have been informed by state-wide guidance.

Patients

  • If you are visiting high-risk areas, such as Medical Day Unit Oncology, Haematology or Renal Dialysis, we encourage you to perform a Rapid Antigen Test (RAT) at home on the day of your appointment and bring photographic evidence on your phone.
  • If it is difficult for you to perform a RAT at home, we can assist you on arrival.
  • The results of this RAT will assist staff in determining whether your appointment will go ahead or whether it is rebooked for another date.
  • Please call the hospital on the contact number provided to you in your appointment letter if any of the following apply:
    • You are currently positive for COVID-10 or you have had COVID-19 in the last 7 days.
    • You are currently a close contact or have been in the last 7 days.
    • You have respiratory symptoms including fever, dry cough, shortness of breath, fatigue, loss of taste and or smell, diarrhoea, headache, sore throat, muscle aches, runny nose, chills, vomiting
    • You have been instructed to isolate by WA Health.

Visitors

Permitted visiting hours are:

  • 10am to 7pm
  • seven days per week

All visitors must adhere to the following:

  • Patients may have two visitors at a time during designated visiting hours.
  • While a patient may have more than two visitors per day, only two are permitted at the patient bedside at any given time.
  • Emergency department patients can have one visitor at a time.

Special Circumstances

For visitors who are deemed essential, visits can be outside of the standard visiting hours or exceed the two-visitor cap.

An essential visitor is defined as the following:

  • nominated labour support person
  • nominated parent/guardian of an admitted child (including a neonate/start of life)
  • nominated guardian/carer for a patient living with a disability
  • support person for someone who is critically ill
  • one end-of-life support person
  • in emergency circumstances (noting not just in the ED) up to two visitors may be permitted per patient.

Visitor Screening Process

Our staff are here to help you when accessing our hospital. Abusive behaviour towards any member of staff will not be tolerated.

Anybody wishing to enter Royal Perth Hospital as a visitor must follow the below instructions:

  • Use your phone to scan the QR Code on display and complete the screening questions. Once you have completed the survey please show the staff at the check-in desk your submission page.
  • If you are unable to use the QR Code to complete the screening questions, please present to the check in desk and staff will support the screening process.
  • Visitors visiting high risk-areas are encouraged to bring photographic evidence of a RAT test done at home on the day of their visit.
  • High risk areas can include;
  • If it is difficult for you to perform a RAT at home we can assist you on arrival.
  • Visitors over the age of 16 must have proof of double vaccination or proof of exemptions, as you may be required to show proof upon entry if requested by any relevant officer or member of staff.
  • Wear a surgical face mask at all times while on hospital premises. If you are wearing a cloth mask, a surgical mask will be provided to you upon entry.
    • If you have a mask exemption, you will be required to provide proof of exemption upon entry.
  • If you meet the above requirements, you will be issued with an armband which you must wear for the duration of your visit.

For all patients and visitors at Royal Perth Hospital it is important that you:

  • allow extra time for your visit or appointment and plan well in advance
  • make sure you understand the hospital entry requirements
  • be prepared to show your appointment letter or text message on arrival
  • follow the signage displayed on site and the direction of staff for entry and exit points
  • note that current arrangements are subject to change at short-notice based on updates to public health guidelines.

We acknowledge the inconvenience of these new measures but ask that you remain patient and courteous to our staff as they strive to keep you and your loved ones safe.

Changes to visitor and patient access

Royal Perth Hospital has introduced the new measures above to reduce unnecessary foot traffic through our hospital. This involves reducing the number of entry and exit points and introducing welcome officers to make sure only staff, patients and visitors are entering Royal Perth Hospital.

The entrances available to patients include:

  • Victoria Square Entrance
  • Main carpark entrance (McIver/multistorey carpark) on Moore Street
  • Level 2 R Block – Booked Admissions
    *This entrance is used for Booked Admissions patients only, all other patients to present to Victoria Square or via the multistorey carpark

View the site map for patient and visitor access points.

Last Updated: 07/11/2022