Contact Us

For emergencies, phone 000.

Phone the Mental Health Emergency Response Line on 1300 555 788.

In 2026, the choices for medical help include:

Online help:

• Check my symptoms.

• Find a health service near me.

Phone advice: Healthdirect on 1800 022 222

Video call with a doctor: WA Virtual Emergency Department (WAVED)

• WAVED offers emergency-level care from home -- for conditions that need urgent attention but may not require a physical visit to a hospital.

WAVED via Ambulance visit 8am to 8pm, 7 days

When a St John WA ambulance crew attends a triple zero (000) call-out, they may determine that the patient is suitable for a virtual assessment by an ED physician, rather than being immediately transported to a physical hospital. When this occurs, the ambulance crew will help the patient do a virtual consultation. 

WAVEDkids (for under 16s)  10:30am to 8pm, 7 days

Families calling 1800 633 422 or 1800 022 222 may be offered a virtual consultation with ED doctors to support them to care for unwell children at home, instead of bringing them to an ED. This service is delivered by the same senior doctors and nurses who care for children in our EDs, ensuring you and your child receive expert advice.

Attend Royal Perth Hospital Emergency Department: Address

As your health and wellbeing is important to us, please do not use the below contact form for emergencies or to ask medical questions. For these enquiries please contact one of the above services.