RPH welcomes country Emergency Telehealth Service

January 20, 2017

The Emergency Telehealth Service (ETS) for country patients has moved into its new home at Royal Perth Hospital (RPH).

ETS is part of the WA Country Health Service, and uses videoconferencing to connect specialist emergency doctors from Perth and other major centres with patients at country hospitals and nursing posts.

Most of the team of nurses, administration staff and doctors work from the ETS headquarters, however, the videoconferencing technology allows doctors to also work from country hubs such as Bunbury and Albany health campuses, and even from home.

ETS Director of Emergency Medicine Dr Justin Yeung said the move to RPH was important for the service for many reasons.

“RPH has always had a strong relationship with country WA, both for referring clinicians, and with junior medical officer rotations to regional hospitals,” he said.

“The physical co-locating of the ETS creates a natural synergy which will be helpful in terms of further strengthening clinical relationships with Perth tertiary hospitals – with the opportunity to enhance three and four-way videoconference calls with key specialities.”

He said he hoped the move could also open the scope for ETS to partner with RPH in the areas of research, education, and training.

The new WACHS Link service, which links country health regions with tertiary hospitals, will be located with ETS. Dr Yeung said this provided opportunity for WACHS Link and ETS to work together on enhancing patient transfers from the country.

ETS Program manager Yvonne Zardins thanked RPH for their welcome and said the ETS team received great support during the move.

“The move to RPH was made so much easier thanks to the efficiency and support of many people, including RPH ICT, security, facilities management and support staff,” she said.

ETS is located in the former Ward 6A.