NEXUS Connecting Healthcare and Aviation - Human Factors Training

Nexus poster
March 22, 2018

If you're looking to improve and develop your Non-Technical Skills in the workplace, you've come to the right place!

The Royal Perth Bentley Group is pleased to present NEXUS Connecting Healthcare and Aviation - Human Factors Training (external link).

The one day course will provide a world-leading, innovative training experience specifically designed to improve the Non-Technical Skills of communication, assertiveness, teamwork, leadership, error management, situational awareness and decision-making for healthcare professionals.

Date: Friday 4 May or Saturday 5 May
Time: 8.30am to 4pm
Location: Royal Perth Hospital Vacation Care Centre (Old Victoria's Cafe)
Registration: Eventbrite (external link)

Course facilitators:

  • Anthony Lock, RPBG Director of Non-Technical Skills and Human Factors Training, Royal Australian Air Force and Airline 737 Pilot
  • Dr Jon Spiro, Royal Perth Hospital Interventional Cardiologist and Senior Lecturer at the University of WA
  • Mick Aspinall, Royal Australian Air Force Pilot and Facilitator in Human Factors and Non-Technical Skills Training, and Airline 747 Pilot
  • Jana Ewing, International Adult Education Specialist and Non-Technical Skills Airline Facilitator

The course is designed to enhance your skillset in the following areas:

  • Awareness – Why non-technical skills are important to patient outcomes
  • Communication – Avoid misunderstandings, the read-back technique and how to break down assertive communication
  • Teamwork – working collaboratively with colleagues
  • Leadership – situational leadership, providing direction, coaching and delegation
  • Situational awareness – maintaining awareness in high stress situations
  • Decision-making – intuitive and analytical – the PILOTs model

The training course is free for RPBG employees. Please ensure you register with your health email account.

For more information please contact or download the NEXUS flyer (PDF 887KB).